Refund Policy

Last updated: July 14, 2026.

This policy explains how refunds work for paid subscriptions to Learn Python Academy (learnpython.academy / CodeMentor AI).

1. Merchant of Record

Our order process and payments are conducted by our online reseller and Merchant of Record, Paddle.com, which also handles all billing-related inquiries and refund requests on our behalf. When you purchase a subscription to CodeMentor AI (learnpython.academy), Paddle acts as the merchant for that transaction.

2. Subscriptions and Billing

CodeMentor AI is offered as a recurring subscription (monthly or annual). Your subscription renews automatically at the end of each billing period unless cancelled before the renewal date. The applicable price is shown on our pricing page at the time of purchase.

3. Cancellation

You can cancel your subscription at any time from your account settings. Cancellation takes effect immediately: your subscription ends when you cancel, access to Pro content is removed, and no further charges are taken. Cancelling does not automatically refund the current period — see the refund window below.

4. Refund Eligibility

You are eligible for a full refund within 14 days of your initial purchase, worldwide, regardless of how much of the service you have used. Requests submitted after the 14-day window are reviewed by Paddle case-by-case at our discretion and are not guaranteed. See section 5 for the exact process and your EU/EEA/UK statutory rights.

5. 14-Day Full Refund (Worldwide)

We offer a full refund within 14 days of your initial purchase — worldwide, no follow-up questions — regardless of how much of the service you've used. Contact us at support@learnpython.academy with your order number and Paddle will issue the refund to your original payment method. For consumers in the EU, EEA, or UK, this policy also satisfies your statutory 14-day right of withdrawal under applicable consumer protection law: even after you start accessing the digital content, you retain this 14-day refund right in full. This does not affect any other statutory rights you have.

6. How to Request a Refund

To request a refund, please contact Paddle directly via the receipt email you received after purchase, or reach out to us at support@learnpython.academy with your order number. Refunds are issued to the original payment method and typically take 5–10 business days to appear, depending on your provider.

7. Contact

If you have any questions about this Refund Policy, contact us at support@learnpython.academy.

For broader subscription terms, see our Terms of Service. For data-handling, see our Privacy Policy.